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How Machine Learning Can Raise the Bar in Customer Service
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Customer Service is Dead… Welcome to the Customer Experience
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5 Ways to Leverage Support Communication for Marketing
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Why You Should Use Social Media Monitoring To Bring Customer Service and Marketing Teams Together
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Are You Prepared? Gartner Predicts 90% of Companies Will Soon Use Social Customer Care
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How HP is Using Social Customer Care to Drive Business Goals
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Why Customer Service is the New Playground for B2B Marketers
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Why Social Customer Care is HP’s Fastest Growing Service Channel
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